Tag: hospitality

Hampton Inn Redesign: Revitalizing Brand Identity and Guest Spaces

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If you have been following along with my Touristician Reviews series where I recap my travels, you may have noticed a recent trend in my hotel recaps. Almost every time I travel somewhere whether it was to Detroit, Richmond, or Lancaster County, I always stayed at a Hilton branded hotel such as Tru, Hampton Inn, and Home2 Suites. In general when I travel, I always look for a Hilton branded hotel as it is always reliable, consistent, comfortable and clean. 

So when I found out one of my favorite Hilton brands, Hampton Inn is getting a refresh, I knew I had to take a look at the design. In this post, I will be going over the redesign, comparing it to the current prototype Hilton and sharing some of my thoughts on the new branding and design. So without further ado, let’s dive in!

© 2024 Hilton

Hampton Press Release:

Going through the press release, we can see there are a few key points Hilton is aiming towards with this branding update. Those being:

  1. Refreshed brand identity with an updated logo, new branding, and focusing on what makes Hampton unique as a brand.
  2. Redesigned guest spaces and a move away from a traditional lobby set up allowing for more spacious and open room design.
  3. New guest rooms with a focus on utilizing space and decluttering rooms by using less furniture pieces.
  4. Emphasis on smarter more efficient design allowing for operational efficiency and cost savings for operators. 
  5. Keeping the well known and loved exterior design only slightly tweaking the colors, finally adding outdoor space and modifying the entryway.

Initial Thoughts

Overall, I love how they kept the existing exterior design they have and just added to it. Although nothing is ever going to replace the traditional exterior design. I really love how they added an outdoor patio space to the design as this is something I noticed Hampton has been lacking for a while. When I stay at Home2 Suites or Tru I love the outdoor spaces they have, especially at night for relaxation just before bed. Although, I’m not sure if it is just the way the concept art shows it, but I think it is odd how the patio is literally next to the front door where cars pull up. I personally would rather see it moved to the back of the hotel away from the front entry like how Tru is. That or I’d like to see some more separation. However, I do recognize this concept art and the actual prototype may vary once it is rolled out.

Moving on to the lobby, I personally have mixed feelings about this design. I like how the retail market is moved out and is not stuffed in a corner or buried in the lobby. I feel like this helps contribute to that open air, large space design Hampton wants. One thing I dislike though is the seating area/community area. I feel like the furniture gives the space a dated feel and doesn’t really remind me of how a Hampton would be. Again I get this is just concept art, so we’ll have to just see how this actually turns out when the first location using this design opens.

Looking at the front desk, I like how it is not a cramped work space and has branding behind it. Although, I do have to say I wish they stuck more with the little greeting phrases on the walls they use now like “Welcome to the Garden State” or “Welcome to the BuckEye State”. I do have to give the design props though cause they did somewhat incorporate that in the foyer as we saw from the video. Personally, I’m not a fan of how lite the wood tones are since I feel like they clash with the darker wallpaper accents. I’d much rather see more of a walnut or brown toned wood instead since I feel like that is more consistent with the current new builds and design that is currently rolled out.

New welcome wall at foyer entrances in the new prototype design.

Room wise, I have mixed feelings and a few concerns with the new prototype. This redesign is meant to fit more rooms within the existing blueprints for new builds which means smaller room design. This concerns me as I do not want to see room sizes similar to Tru being implemented. Generally if I am only doing an overnight or two nights, I prefer Tru since it is a smaller room and generally I am just looking for a comfortable place to sleep without fuss. However, when I look to book a Hampton, generally it is for multiple nights so I prefer a little more space and do not want as small of a room. I’m personally not a fan of this design for a variety of reasons:

  1. Lack of a closet space. I totally understand wanting to open up the space to make it feel less cramped but I dislike not having a closet. While I like this closet set up for a Tru, I feel like it doesn’t fit as well with the Hampton design and will be a move away from what Hampton rooms are known for.
  2. I’m personally not a fan of the light wood tones since I feel like they clash with the color scheme of the room. I like the colors of the room since I feel like those are classic Hampton colors but the furniture just feels out of place to me. I personally would have the existing walnut colored furniture and fixtures in the room since I feel like they fit better and are already pretty streamlined. I feel like this furniture is too similar to that of Wyndham and it takes away from what makes Hampton Inn unique.

Another thing that alarms me, is in the press release, they mentioned a bathroom redesign. I surely hope they improve on the current bathroom design. Personally, I am sick and tired of seeing a lack of thought go into towel racks or towel hooks in hotel bathrooms. I personally like to sometimes reuse my towels for a few days before getting fresh ones. However, this is often complicated when there are only one or no hooks or towel bars. I would like to personally see sliding glass shower doors instead of curtains in the shower stall. I am starting to dislike shower curtains because you can’t tell if they are clean or how often it has been cleaned whereas with glass doors, you can actually see the steak marks and it is way easier to tell if it has been cleaned.

Current Vs New Branding & Design

Along with the refreshed hotel design comes the newly updated marketing and branding. I have to be honest here, and say I am thoroughly surprised and delighted with all the updates. Looking at the logo, I love how they kept the logo almost the same and added little touches like connecting the font together between the p and t and just modified the colors slightly. I was honestly nervous like most modern day rebranding, that the logo would be butchered and look so cooperate looking. However, this was definitely not the case here and I have to say Hilton hit it out of the park on this one.

The logo was not the only thing that received a much needed face lift. We also see the new branding and marketing materials that were a part of this brand refresh. I love how they kept those iconic mustache coffee cups and really took that idea and elevated it to the next level. I also love how they took the iconic waffle breakfast that the chain is known for and focused on that for billboard advertisements along major highways and high traffic areas.

When I was looking at all the new marketing materials, I noticed a few subtle things that stick out. First, when I was looking at the renderings for all the new promotional items, I see the Hampton Inn Memphis-Poplar is listed on the business card renderings. If you look up this location, it appears as though this location is due for a renovation. Is it possible the first roll out of this design would be in the Memphis-Poplar location?

Yet another thing that sticks out is in the newspaper ad rendering, you can briefly see a variation of the new design with a slightly different color scheme. Is it possible there are going to be variations to this new prototype design depending on the location of the hotel? Honestly speaking, I prefer the blue color scheme pictured since that feels more like Hampton Inn to me.

Final Thoughts:

Overall, I think these changes are mostly positive for guest experience and for operators to ease the burden in day to day operations. I can’t wait to see this new prototype rolled out and see the end result. I am never usually disappointed with Hilton branded hotels, and I can’t wait to stay in one of these new hotels one day. Personally, if I was ever to open my own hotel, this would be one of the brands I could consider going with based on my experiences, and my stays with Hampton Inn.

What are your thoughts on the new Hampton Inn redesign and updates? Let us know in the comments below. As always if you are enjoying our content be sure to subscribe and follow us on social media to never miss blog updates and any new posts. We’ll see you in the next one!

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Battle of the Theme Parks – Disney vs Universal (Parts III & IV)

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Welcome back to our on going March Madness event we are putting two theme park empires, Disney and Universal up against each other in a winner takes all battle. In our previous post, we took a look at the history of both Disney and Universal, their expansions into Florida and what their futures hold. So without further ado, let’s get back at it!

Part 3 – Magical Surge: Wizarding World, Galaxy’s Edge, Pandora, Super Nintendo World

In the ever-evolving landscape of theme park entertainment, the concept of immersion has become paramount. Guests no longer want to simply visit a theme park; they want to step into fully realized worlds where fantasy and reality blur, and adventure awaits around every corner. This desire for immersion has sparked a surge of magical lands, each more captivating than the last. And it all began with the boy who lived, Harry Potter.

Wizarding World: Where Magic Comes to Life

The Wizarding World of Harry Potter, nestled within Universal Parks, stands as a testament to the power of immersion. From the cobbled streets of Diagon Alley to the towering spires of Hogwarts Castle, this enchanting land transports guests to the heart of J.K. Rowling’s beloved wizarding universe. It would be no surprise with how popular the books and films were that theme parks wanted the franchise in their parks. In 2003, rumors were beginning to spread that either Disney or Universal wanted to build a themed land. In 2004, Rowling signed a letter-of-intent with Disney, with the company intending to develop a Harry Potter section within an area of Fantasyland at the Magic Kingdom park at Walt Disney World. The plans however would not come to fruition and the fate of the Boy Who Lived stayed quiet… until 2007. On May 31, 2007, Universal, in partnership with Warner Bros., officially announced the Wizarding World of Harry Potter would be added to Islands of Adventure.

Since its debut in 2010 at Universal Orlando’s Islands of Adventure, The Wizarding World has captivated millions of fans with its attention to detail, immersive environments, and groundbreaking attractions. From the groundbreaking Harry Potter and the Forbidden Journey ride to the interactive wand experiences scattered throughout the land, every aspect of The Wizarding World is designed to make guests feel as though they’ve stepped into the pages of the beloved books and films. This would make Universal decide to expand and decide to build a second Wizarding World, this time themed to the famous Diagon Alley in London.

With the addition of Diagon Alley at Universal Studios Florida in 2014, The Wizarding World expanded its reach, offering guests even more opportunities to explore the magical world of Harry Potter. Replacing Amity Island and the Jaws ride, Diagon Alley was a welcome addition to the park. It would be announced that Epic Universe would be getting a third themed Harry Potter land themed to the Ministry of Magic. This expansion not only solidified Universal’s status as a major player in the theme park industry but also set the stage for a new era of fully immersive themed lands.

Pandora: A World Beyond Imagination

At Disney’s Animal Kingdom, Pandora – The World of Avatar transports guests to the lush jungles of the distant moon of Pandora. Inspired by James Cameron’s blockbuster film Avatar, this stunning land brings the majestic landscapes of the film’s floating mountains and bioluminescent forests to life in breathtaking detail.

Since its opening in 2017, Pandora has dazzled guests with its immersive environments, innovative attractions, and cutting-edge technology. From the thrilling Avatar Flight of Passage ride to the tranquil Na’vi River Journey, every aspect of Pandora is designed to immerse guests in the awe-inspiring beauty of this otherworldly destination. Originally, discussions were held about creating an Avatar attraction at Disney’s Hollywood Studios, perhaps at the park’s then-functioning Studio Backlot Tour. This area would be replaced later on with two new lands: Toy Story Land and Galaxy’s Edge.

Galaxy’s Edge: A Galaxy Far, Far Away

In 2019, Disney answered the call for immersive experiences with the unveiling of Star Wars: Galaxy’s Edge. Set on the remote planet of Batuu, this ambitious land invites guests to live out their own Star Wars adventures in a galaxy far, far away. This themed land, located at both Hollywood Studios and Disneyland, encompasses 14 acres of land that bring storytelling to life.

From the bustling marketplace of Black Spire Outpost to the towering spires of the Millennium Falcon, Galaxy’s Edge transports guests to the heart of the Star Wars universe like never before. With attractions like Millennium Falcon: Smugglers Run and Rise of the Resistance, as well as immersive dining experiences and interactive elements, Galaxy’s Edge offers guests the chance to become the heroes of their own Star Wars stories. Of course, don’t forget the amazing experience where you get to create and build your own lightsaber. The Force was strong with this land.

Super Nintendo World: Level Up Your Experience

Anticipation is building for the arrival of Super Nintendo World at Universal Studios parks around the world. Thanks to the success that the Wizarding World would have at the Universal theme parks around the world, video game fans would finally get their hearts true wish. The partnership between Nintendo and Universal was announced in May 2015. The construction of a Nintendo-themed area for Universal Studios Japan and both American locations was announced the following year. Construction began on the Universal Studios Japan area in June 2017.  Japan would open first on March 18, 2021, followed by Universal Hollywood on February 17, 2023.

From exploring the Mushroom Kingdom to battling Bowser in a real-life Mario Kart race, Super Nintendo World invites guests to step into the world of their favorite video games like never before. With the recent announcement of an expansion featuring Donkey Kong at Japan’s park and plans for Super Nintendo World at Universal’s Epic Universe in Florida, the future looks bright for Nintendo fans eager to embark on new adventures.  It was also announced that Super Nintendo World would replace the Madagascar themed area at Universal Singapore and is set to open  in 2025 as well.

A New Era of Immersion

As The Wizarding World, Galaxy’s Edge, Pandora, and Super Nintendo World continue to push the boundaries of theme park entertainment, one thing is clear: immersion is here to stay. Whether guests are casting spells at Hogwarts, piloting the Millennium Falcon, exploring the jungles of Pandora, or racing through the Mushroom Kingdom, these magical lands offer a glimpse into a future where fantasy and reality collide, and adventure awaits around every corner. The future is bright for theme parks as the guests demand more worlds where they can be immersed in the story. This would lead us to the big clash ongoing … .a game of chess.. Literally a David vs Goliath.

Part 4 – Goliath vs David: Universal’s Ambitions and Disney’s Response

As the battle for theme park supremacy rages on, Universal and Disney continue to engage in a titanic struggle for dominance. With each new expansion and innovation, these entertainment behemoths seek to outdo one another, pushing the boundaries of imagination and technology in pursuit of the ultimate guest experience. The two theme parks companies have battled in a chess match ever since the Wizarding World was opened in 2010, the question is this… what moves is Universal doing and how is Disney responding?

Universal’s Plans and Expansions: A Visionary Empire

Universal Studios has never been one to rest on its laurels. With an eye towards the future, the company has unveiled ambitious plans for further expansion, solidifying its position as a global leader in theme park entertainment. Universal is already in high gear with their new theme park at Epic Universe in Orlando, plus the brand new Beijing resort that opened in 2021 gives Universal three parks in the Asian area (Beijing, Japan, and Singapore).

One of Universal’s most highly anticipated projects is the construction of a kids resort in Texas, set to open its doors in the coming years. This immersive destination will cater specifically to younger guests, offering a wide range of family-friendly attractions and experiences designed to capture the imagination and inspire wonder. On January 11, 2023, Universal announced a “new concept”-styled theme park, geared towards families with children. The park, to be constructed in Frisco, Texas, will feature immersive themed lands and celebrate Universal’s brand of entertainment, innovation, and characters.

But Universal’s ambitions don’t stop there. In a bold move, the company has announced plans to bring its renowned Halloween Horror Nights experience to Las Vegas, offering guests a thrilling new way to experience the terror and excitement of this annual tradition. On January 11, 2023, Universal also announced a new “horror experience” called Universal Horror Unleashed, which is set to be the anchor tenant in a new 20-acre expansion of Las Vegas’ immersive Area15 entertainment district. Unlike Universal’s temporary Halloween Horror Nights events, this building will be a permanent and year-round fixture.

Rumors abound of even grander projects on the horizon, including the possibility of a Universal theme park in Great Britain. While details remain scarce, the prospect of a British Universal park has sparked excitement among fans and industry insiders alike, hinting at a future filled with even more thrilling adventures and immersive experiences. On December 19, 2023, Universal Destinations & Experiences confirmed that 480 acres of land had been purchased in Bedford, United Kingdom for potential theme park development.

Disney’s Reply: The Magic Strikes Back

In the face of Universal’s relentless expansion, Disney has not been idle. Instead, the company has redoubled its efforts to maintain its competitive edge in the theme park industry, unveiling a slew of new attractions and experiences designed to captivate audiences and keep them coming back for more.

Disney’s response to Universal’s expansions has been multifaceted, encompassing everything from the unveiling of new lands and attractions to the enhancement of guest services and amenities. With the recent additions of Galaxy’s Edge and Avengers Campus in many Disney parks, Disney has demonstrated its commitment to pushing the boundaries of immersive storytelling and entertainment.

But Disney’s strategy goes beyond just building new attractions. The company has also focused on enhancing the guest experience through initiatives such as the implementation of virtual queuing systems, the expansion of mobile ordering options, and the introduction of innovative new technologies designed to streamline the theme park experience and reduce wait times.

As the battle between Goliath and David rages on, one thing is clear: the future of theme park entertainment has never been brighter. With Universal and Disney locked in an epic struggle for supremacy, guests can look forward to a new era of innovation, immersion, and excitement, where the only limit is the boundlessness of the imagination.

Are we leaving you on another cliff hanger? Yes… yes we are! But fear not our theme park battle will continued in the upcoming parts three through five. Stay tuned! And as always if you are enjoying our content be sure to subscribe and follow us on social media to never miss blog updates and any new posts.

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Battle of the Theme Parks – Disney vs Universal (Parts I & II)

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Welcome back to the blog! It’s time for our annual tradition of our March Madness event, but this year it is the battle of Disney versus Universal. In this multipart blog series, we will be taking an in-depth look at the history behind these companies, the innovations made along the way, what the future holds, and finally, a guide to all things hotels and dining to help you in your Florida or California journey. So without further ado, let’s jump right into Part 1!

Part 1 – Humble Beginnings: Disneyland and Universal Hollywood

In the grand tapestry of theme park history, two names stand out as pioneers: Disney and Universal Studios. These iconic destinations didn’t just materialize overnight; they emerged from the dreams and aspirations of visionary creators, forever changing the entertainment landscape. Today, we will deeply dive into the two theme park giants… This is the Battle of the Theme Parks. Grab your seats, my friends… This match is gonna be a good one!

Stepping in the ring, in the right corner, the most magical place on Earth…  celebrating nearly 70 years- DISNEYLAND. And stepping in the ring, in the left corner, the place with movies comes alive…celebrating 60 years – UNIVERSAL HOLLYWOOD!

Disneyland: Where Magic Began

It all began with Walt Disney and his unwavering belief in the power of imagination. Walt’s dream was to create a place where families could escape the ordinary and immerse themselves in fantastical worlds. And so, on July 17, 1955, Disneyland opened its gates for the first time in Anaheim, California.

But the journey to Disneyland’s opening was anything but easy. Walt faced countless challenges, from securing funding for the park to convincing skeptics that his vision was viable. Yet, fueled by his relentless determination, he pressed on, turning what was once a dream into a reality. Thus truly Walt Disney created what is considered the “most magical place on Earth.” 

From its humble beginnings, Disneyland enchanted guests with its themed lands, iconic attractions, and immersive storytelling. Main Street, U.S.A, Adventureland, Frontierland, Fantasyland, and Tomorrowland became synonymous with magic and wonder, each offering its own unique experiences. Over the years, Disneyland has seen its share of changes over time, with the most recent being the addition of Galaxy’s Edge which opened on May 31, 2019. As of June 2023, Disneyland has 52 attractions with 49 rides, though remember that Disney uses the term “attractions” as a catch-all phrase for all rides, shows, and exhibits.

Universal Studios Hollywood: Where Hollywood Meets Adventure

While Disneyland was shaping the future of theme parks on the West Coast, another visionary was making waves in the heart of the entertainment industry. Carl Laemmle, the founder of Universal Pictures, saw an opportunity to bring the magic of cinema to life in a whole new way.

In 1915, Universal Studios Hollywood opened its doors as a working film studio and tourist attraction. Visitors were given behind-the-scenes access to the movie-making process, including live stunt shows, studio tours, and encounters with their favorite film characters. This would start the spark that would lead to the creation of the many full-fledged Universal Studios theme parks around the world. 

But it wasn’t until the 1960s that Universal Studios Hollywood truly embraced its role as a theme park. With the introduction of guided tram tours and the construction of permanent attractions, such as the iconic Studio Tour and the Psycho House, Universal solidified its place as a must-visit destination for movie lovers and thrill-seekers alike. The theme park that people know and love today is split into three main “zones” or areas: the Upper Lot, the Lower Lot, and the Wizarding World. The newest addition was the whole new Super Nintendo World in February 17, 2023, which was a clone of the rather popular area from the Universal Japan park. On July 12, 2023, Universal revealed they are planning to open a brand-new coaster experience themed to Fast & Furious.

The Legacy Lives On

Today, Disneyland and Universal Studios Hollywood continue to captivate audiences from around the globe, each building upon its storied past while embracing innovation and evolution. From the enchanting lands of Disneyland to the pulse-pounding thrills of Universal Studios Hollywood, these parks stand as testaments to the power of imagination and the enduring magic of storytelling. The latest records that I could find show that Disneyland recorded 17.13 million visitors in 2022 and Universal Hollywood recorded 8.4 million visitors in 2022. This places Disneyland at #2 in the most visited theme parks in the world, with Universal Hollywood at #13. 

As we journey through the history of theme parks, we cannot help but marvel at the humble beginnings of Disneyland and Universal Studios Hollywood. They may have started as mere dreams, but they have since grown into beloved institutions, shaping the way we experience entertainment and inspiring generations to come. But, there was a major issue with the West Coast theme parks…. They were landlocked and there was just not enough room to contain all of the ideas both companies had in mind… so they looked at the road map for the next destination….grab your sunscreen folks, we are heading for the Sunshine State!

Part 2 – Sunshine Expansion: Walt Disney World and Universal Orlando

As the sun rose on the horizon of theme park innovation, both Disney and Universal looked to expand their magical empires beyond their humble beginnings. Florida, with its sprawling landscapes and burgeoning tourism industry, beckoned as the next frontier for these entertainment titans. Thus, began the saga of Walt Disney World and Universal Orlando.

Walt Disney World: The Kingdom of Dreams

In the late 1960s, Walt Disney’s vision expanded beyond the borders of California, setting its sights on the lush landscapes of central Florida. Inspired by the success of Disneyland, Walt envisioned a vast complex that would redefine the concept of a theme park resort. And so, on October 1, 1971, Walt Disney World welcomed its first guests to the Magic Kingdom, a majestic realm of fantasy and adventure.

Designed to supplement Disneyland in Anaheim, California, which opened in 1955, the complex was developed by Walt Disney in the 1960s. Walt wanted to build a new park because Disneyland in California was limited from expanding by the establishments that sprung up around it. “The Florida Project”, as it was known, was intended to present a distinct vision with its own diverse set of attractions. Walt Disney’s original plans also called for the inclusion of an “Experimental Prototype Community of Tomorrow” (EPCOT), a planned community intended to serve as a testbed for new city-living innovations. Sadly, Walt Disney died on December 15, 1966, during the initial planning of the complex. After his death, the company wrestled with the idea of whether to bring the Disney World project to fruition; however, Walt’s older brother, Roy O. Disney, came out of retirement to make sure Walt’s biggest dream was realized.

But Walt’s vision didn’t stop there. Over the years, Walt Disney World grew into a sprawling oasis of imagination, encompassing four distinct theme parks: Magic Kingdom, Epcot, Disney’s Hollywood Studios, and Disney’s Animal Kingdom. Each park offered its own unique blend of storytelling, innovation, and entertainment, drawing millions of visitors from around the world. The Walt Disney World resort also grew to include several hotels, a campground, 2 water parks, Disney Springs, a sports complex, and much more. From the timeless enchantment of Cinderella Castle to the futuristic landscapes of Epcot’s World Showcase, Walt Disney World captured the hearts and imaginations of guests of all ages, cementing its place as the ultimate destination for magical experiences. Their newest addition was Journey of Water at EPCOT on October 16, 2023, while the other parks had: TRON Lightcycle / Run (Magic Kingdom- April 4, 2023), Mickey & Minnie’s Runaway Railway (Hollywood Studios- March 4, 2020) & Pandora – The World of Avatar (Animal Kingdom – May 27 2017).

Universal Orlando: Where Thrills Meet Adventure

Not to be outdone, Universal Studios saw an opportunity to carve out its own slice of paradise in the Sunshine State. In 1990, Universal Studios Florida opened its gates, offering guests the chance to step into the worlds of their favorite movies and TV shows. From the exhilarating thrills of rides like The Incredible Hulk Coaster to the immersive environments of attractions like Revenge of the Mummy, Universal Studios Florida quickly became a must-visit destination for movie buffs and adrenaline junkies alike.

The original theme park in the resort, Universal Studios Florida, opened on June 7, 1990, as a theme park that let visitors “Ride the Movies.” The park is composed of themed areas and attractions based on the film industry. Visitors get themed dining and shopping, a variety of special events throughout the year, and may even catch an actual film crew at work on the backlot.

The themes of Universal Studios Florida are targeted at making guests feel like they are on a movie set with rides, shows, and attractions inspired by popular film, television, and music productions. The park currently consists of eight themed areas – Hollywood, Production Central, New York, San Francisco, The Wizarding World of Harry Potter – Diagon Alley, World Expo, Springfield, and Minion Land on Illumination Avenue. Universal also hosts events celebrating many holidays including Mardi Gras, Halloween, and Christmas – all of which are beloved by the fans of Universal as most events are already included in the park ticket.

But Universal’s ambitions didn’t stop there. The second park to open at the resort was Islands of Adventure, which opened on May 28, 1999. It is composed of eight distinct “islands” that are themed to various forms of adventures from literature. Visitors start off at the Port of Entry and make their way through the various islands – Marvel Super Hero Island, Toon Lagoon, Skull Island, Jurassic Park, the Wizarding World of Harry Potter – Hogsmeade, the Lost Continent, and Seuss Landing. The Wizarding World of Harry Potter, based on the popular Harry Potter franchise, as well as Skull Island, based on the 2005 King Kong film, are the only islands that were added after the park opened. Hogsmeade opened to the public on June 18, 2010, and Skull Island opened to the public on July 13, 2016

However, Universal wanted more. In 2017, Universal would open up a 30-acre (12 ha) themed water park, Volcano Bay. This water park would replace the closed Wet N Wild Orlando location and gained many positive reviews from fans.  Then, it was revealed that Universal had a project planned for another theme park to its resort. It would be confirmed later and revealed that Universal was to open a fourth upcoming theme park, Epic Universe, which is set to open in the Summer of 2025.

On August 1, 2019, NBCUniversal announced that it was building a third theme park called Universal Epic Universe. It will be located a few miles south of the existing resort, within a larger 750-acre site. There are rumored to be five lands including a central hub and four other areas themed to How to Train Your Dragon, Wizarding Paris from the Fantastic Beasts franchise, Universal Classic Monsters, and Super Nintendo World (in which its presence was confirmed in January 2020). It was stated that the project would create 14,000 jobs. Brian Roberts, the CEO of Comcast, called Epic Universe “the largest investment we’ve ever made in a park”. The complex will also include separate resort hotels, dining, and retail facilities. Sadly due to COVID, the construction of the theme park was delayed until March of 2021.

A Tale of Two Empires

As Walt Disney World and Universal Orlando continued to expand and evolve, they transformed the landscape of central Florida, turning it into a mecca for theme park enthusiasts from around the world. With their diverse attractions, innovative experiences, and unwavering commitment to storytelling, these two entertainment juggernauts proved that the magic of imagination knows no bounds. The latest records that I could find show that Magic Kingdom (Walt Disney World) claims the crown at #1 with 17.13 million visitors recorded in 2022, compared to the other three parks in the resort ( Hollywood Studios at #6 with 10.9 million in 2022, EPCOT at #9 with 10 million in 2022, Animal Kingdom at #11 with 9.02 million in 2022). Universal is not that far behind actually and both parks recorded rather good numbers with Islands recorded at #5 with 11.03 million in 2022 and Universal Orlando at #7 with 10.75 million in 2022). But, how did the battle between these theme parks really heat up? We have to turn the clock back… way back to the 2000s… when the world was in love with a boy with a strange lighting bolt scar….

Are we leaving you on a cliffhanger? Yes… yes, we are! But fear not our theme park battle will continue in the upcoming parts three through five. Stay tuned! And as always if you are enjoying our content be sure to subscribe and follow us on social media to never miss blog updates and any new posts.

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Caffeine Craze – McDonald’s Introduces New Coffee & Bakery Concept

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Ever since its creation McDonald’s has always been an innovator in the industry from the first walk up counter, to the creation of new foods like Chicken Nuggets and more. To this very day, McDonald’s is very well known for fast, convenient, affordable and consistent food. While they do serve breakfast and coffee, have you ever thought about McDonald’s as solely a coffee shop? Well now you officially can!

In 2023, McDonald’s began teasing it was creating a new restaurant concept centered around nostalgic mascots and beverages. Flash forward to late 2023, McDonald’s made a huge announcement that shook the entire internet and decade fans of the chain. It was actually opening its new concept and naming it CosMc’s. 

So what exactly is CosMc’s and what is all the buzz about? CosMc’s is a new small-format, beverage-led concept whose menu is built around bold, refreshing beverages and tasty treats that are “truly out of this world”. 

In a press release, McDonald’s described its new concept by saying it “seamlessly blends brand-new, otherworldly beverage creations with a small lineup of food, including a select few McDonald’s favorites – all designed to boost your mood into the stratosphere, if only for a few moments”. 

As we can clearly see from several press releases, it is clear McDonald’s is getting creative with a space/universe theme and branding the new restaurant as part of the McDonald’s Universe. I think this is a very clever way to brand the restaurant and is highly creative. It reminds me how superhero shows are now when the shows and story lines are in the same “universe”. 

Taking a look at the menu, we can see the menu is heavily centered around beverages, coffees, specialty drinks and smaller pick me up food items. Examples include Sour Cherry Energy Slush, Tropical Spiceade and S’mores Cold Brew. Much like Dunkin or Starbucks, the chain also offers addons for drinks like popping boba, flavor syrups, energy or Vitamin C shots, and so much more.

Food wise, we can see the menu is very streamlined and only features two sandwiches, lots of baked goods, ice cream (hopefully the machines actually work…). The menu also offers a few classic McDonald’s classics such as the Egg McMuffin sandwiches and the M&Ms McFluffy. 

Considering this is supposed to be competition to Starbucks, I have to say I was expecting to see more new sandwich options or possibly some wraps. Seems as though many of the items are recycled from McDonald’s and there are not as many new offerings. Perhaps since this is a test run, the menu will grow in the future once the concept takes off. I can not see this chain even trying to compete with Starbucks with the limited food menu it does have. Hopefully we’ll see a few more options added or at least some seasonal menu items introduced before the concept expands further.

CosMc’s is starting small with its first and only location as of now in Bolingbrook, Illinois. By the end of 2024, 10 additional locations are planned for the Dallas-Fort Worth and San Antonio metro areas. The company hopes to grow this number if all is successful with the test pilot locations.

I am very glad that they did not decide to go full on boring and go with McCafe which is their current in house coffee concept some locations have. I am glad they are branching out and trying something new. It’ll definitely be interesting to see what happens with the McCafe concept if CosMc’s really takes off. Could we maybe see co-branded CosMc’s and McDonald’s locations soon? Only time will tell!

Extended Stay Frenzy – Hilton, Marriott & Hyatt Launching New Brands

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Within the past two years, we’ve seen an explosion of new hotel brand development and rapid advances in the way we travel. One of those new found changes is extended stay hotel brands such as Home2 Suites, Residence Inn, Hawthorn Suites, Hyatt House and more. 

An extended stay hotel offers guest rooms with larger living spaces, kitchenettes and additional amenities you wouldn’t find in a traditional hotel room. These types of hotels are aimed at travelers or guests staying for longer periods of time while offering the comforts of home. 

Extended stay hotels are nothing new to the industry, and have actually been around for several decades. During and after the pandemic, extended stay hotels have grown rapidly and quickly became the fastest growing segment in the hotel industry.

With all this new found expansion and an already crowded hotel market, brands like Marriott, Hilton, Hyatt and even Wyndham have developed new brands to capitalize on the growing market and expand their reach. In today’s post, we will be taking an in-depth look at some of these newly created brands, how they plan to differentiate themselves and what we can expect as consumers from these new brands. First up, LivSmart Studios by Hilton!

LivSmart Studios by Hilton:

Back in May of 2023, Hilton teased it was in the process of developing a new extended stay hotel brand with Project H3. 

“After much anticipation, we’re thrilled to announce that LivSmart Studios by Hilton is official,” Isaac Lake, brand leader of LivSmart Studios, said in a statement. “With a resilient $300 billion workforce travel market, the extended-stay segment continues to grow. It has never been as primed as it is now for this long-stay brand, and we’re thrilled with the initial excitement we’ve received from owners.”

LivSmart Studios by Hilton will be aimed toward travelers and guests looking to spend about 20 nights or more at a time. Each location will feature communal common areas such as fitness centers, laundry areas and outdoor spaces with grills as well as fire pits. Hilton previously announced there would be free breakfast with grab-and-go items.

Rooms will be designed and furnished like Apartment-style studios. Each will feature fully-equipped kitchens with full-size refrigerators, dishwashers, microwaves, two-burner stove tops and plenty of storage. Multipurpose furniture in the guest rooms will create versatile spaces for working as well as relaxing and, of course, sleeping

It is reported that the first location should be open for business by the end of this summer in Kokomo, Indiana.

StudioRes by Marriott:

Prior to Hilton announcing Project H3, Marriott announced Project MidX Studios, another extended stay brand it would be adding to its 30+ brands. For context, Marriott already has four extended stay hotel brands, including:

  • Residence Inn by Marriott, where all rooms are suites and feature kitchens, with complimentary breakfast and an evening happy hour.
  • TownePlace Suites by Marriott, where rooms range from studios to two bedroom suites, and feature kitchens; Marriott describes this brand as being for “the Upbeat Realistic traveler”.
  • Element by Westin, where rooms range from studios to one bedrooms suites and feature kitchens, with complimentary breakfast and an evening happy hour; this is typically higher end than Residence Inn and TownePlace Suites
  • Marriott Executive Apartments, which is the closest thing in Marriott’s hotel portfolio to an apartment-style accommodation

Looking at the StudioRes design, it shares similarities to that of Hilton’s design however, I personally feel this design is very bland and slapped together for the sake of it. Marriott seems to be aiming at attracting more owners/operators with a cheaper startup and operational brand rather than improving on a niche market concept that can benefit potential new guests.

StudioRes will have a focus on the United States and Canada, with the most affordable cost-per-room product for developers, intended to accelerate speed-to-market, with a low cost to build. For a property with 124 keys, the model targets a build cost of $13-14 million, with around 54,000 square feet of total building area. The brand will also have a light operational cost model for owners and franchisees, meaning you can expect these hotels to not have many amenities.

Comparing this to the previously discussed Hilton design, I feel as though the Hilton design is way more put together and actually feels more detail oriented, has that service standard Hilton is known for and is overall a better concept. I feel like this concept is just pinching pennies and could honestly use more time and effort in development. Just looking at the concept art, it looks very rushed and slapped together. The exterior rendering doesn’t even look like a hotel at all. Plus why is there no bathroom rendering? Does this mean we are going to get a cheaply slapped together bathroom?

On many online threads, there are several loyal Marriott guests commenting on the company’s massive growth and inability to balance between developing its newer brands and keeping its older brands afloat.

“I get that the big hotel companies need a lot of brands to justify growth. But what happens to the old brands? I don’t see anyone really building and opening new Alofts anymore. That brand seems to be just existing. I stayed at the Aloft in Wichita last year. It felt like walking into a W property circa 2006. It was a hip concept back then, but felt very dated and just completely out of place in Kansas. What about Four Points? Is anyone really building and opening new Four Points properties? I actually think that Four Points is a better brand than Courtyard but Courtyard seems to be what developers want to build when they want something more than a Fairfield but something less than a more upscale brand. At some point, Marriott has to discontinue old brands and convert existing properties to something else. I’ve noticed that a tremendous number of 1970s and 1980s Marriotts have become Delta in recent years”.

Overall, I have to say I am extremely disappointed with their concept and effort they put in. Considering Marriott wants to create a concept for extended stays for 20+ room nights, their concept doesn’t stand out or incorporate anything innovative or new. I personally think this is very lazy and sad since the company is well known from the start for being innovative and groundbreaking when it comes to hotels. I just don’t see that from this concept at all. Marriott already has Marriott Executive Apartments and those are lightyears better. You would think you would want to top that concept especially if you want to create a whole new hotel brand from it. I just don’t see how Marriott, who is known for high standards and the details, is okay with this concept.

Hyatt Studios:

Before we get into Hyatt’s new brand, a quick note, compared to the previous two concepts, this concept is a more traditional extended stay brand not an apartment style, long term stay brand. Hyatt announced its new brand in April of 2023, in order to grow the company’s portfolio, guest base and tap into this new found exponential growth of extended stay hotels. 

“We are proud to launch the Hyatt Studios brand and bring the high-quality experience and level of care promised by the Hyatt brand to smaller markets and submarkets where we don’t have Hyatt hotels,” said Jim Chu, chief growth officer, Hyatt. “We identified a white space for Hyatt, creating a compelling opportunity to significantly accelerate our industry-leading net rooms growth, care for World of Hyatt members on more stay occasions and introduce World of Hyatt to new guests in a new segment which we expect will drive increased direct bookings for all properties across the Hyatt portfolio.”

Guestrooms will marry form with function and offer suites with kitchen amenities to provide comfort during extended trips away from home. The Hyatt Studios food and beverage experience will include a complimentary grab-and-go breakfast and a best-in-class, 24-hour market with a wide variety of options to satisfy extended-stay guests – from health-conscious snacks and ready-made meals to sweet and savory staples to fulfill travel cravings, all of which can be prepared and enjoyed in the guestroom’s kitchen featuring a multi-function convection microwave.

One major thing that sticks out for me is how Hyatt states “the brand is designed to be flexible based on developer needs”. Personally, I feel a brand should be designed for the guests experience, efficiently and ease to operate. Basically, what I’m getting out of this is there will be little to no form of brand standards. 

The specific relevant content for this request, if necessary, delimited with characters: Room design wise, much like Marriott, it seems very slapped together and bland. There is no pop of color or anything exciting to draw you in. While I get a kitchenette takes up a lot of room, why does it seem like the kitchen is weirdly placed in the middle of the room? Seems like they took a standard Hyatt room and slap a kitchen inside with a tiny closet. If this is supposed to be an extended stay brand, why does it lack storage options? Is it possible they just forgot that detail in the rendering or is it totally forgotten? Also notice how we don’t even get a rendering of the bathroom? Does this mean we are going to get a cheaply slapped together bathroom?

Final Thoughts:

One thing that is an immediate red flag for me as well is despite being different concepts, all three of the exterior renderings all suspiciously share the same color scheme and similar design. 

Despite this, I personally think the Hilton design is the most throughout, detailed and most guest oriented. Seems like Hilton is more focused on the guest experience instead of putting the developer first. While I get designing a new hotel prototype to minimize the start-up and operational costs makes sense, it shouldn’t be at the guest’s expense. This is just one of the many reasons Hilton always wins me over compared to Marriott, Hyatt and IHG. 

It’ll definitely be interesting to see how each of these brands expands and grows as time goes on. Will these concepts be well received or will there be massive changes made? Only time can tell.

Exploring SeaWorld Orlando: A Fascinating Journey into Marine Wonder

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Welcome back to the blog! Previously, in my last post, I began reviewing my experiences from Universal Studios & Islands of Adventure while on my vacation in Florida. Today we are once again back in the fabulous Sunshine State and we are enjoying the sights and sounds of SeaWorld Orlando!

About The Park:

SeaWorld Orlando, located in Orlando, Florida, is a theme park and marine zoological park. It is associated with neighboring parks such as Discovery Cove and Aquatica, all falling under SeaWorld Parks & Entertainment. The park is also affiliated with Busch Gardens Tampa Bay. In 2022, SeaWorld Orlando welcomed around 4.45 million guests, making it the 10th most visited amusement park in the United States. This high visitation highlights its status as a major attraction, drawing visitors to experience its entertainment and marine life conservation.

SeaWorld Orlando has been a significant part of the Central Florida entertainment landscape since its opening on December 15, 1973. Joining the ranks of the SeaWorld chain as its third park, it quickly became a pivotal attraction, effectively transforming Central Florida into a multi-park vacation destination. Notably, the park’s establishment followed closely on the heels of the opening of Walt Disney World Resort’s Magic Kingdom by a mere two years. This proximity in timeline solidified the region’s status as a premier global destination for diverse, world-class theme park experiences.

Following its initial introduction, SeaWorld Orlando experienced changes in ownership that further shaped its trajectory. In 1976, the park was acquired by Harcourt Brace Jovanovich, marking a pivotal shift in its stewardship. Subsequently, Anheuser-Busch, renowned as the owner of Busch Gardens, assumed ownership of SeaWorld, adding another layer to the park’s rich history. This transition in 1989 not only altered the park’s ownership structure but also contributed to the evolution of its offerings and strategic direction, reflecting the dynamic nature of Central Florida’s entertainment landscape.

Busch was more experienced with theme parks and thus developed SeaWorld in a competitive and aggressive manner, moving the park from a show-based to a ride-based park. The park joined in the Disneyland-started simulator ride wave in 1992 with Mission: Bermuda Triangle (later rethemed into Wild Arctic). The nation’s first combination roller coaster and flume ride, Journey to Atlantis, was installed in 1998. In 2000, the Kraken, a Bolliger & Mabillard floorless roller coaster, was added to the park. The flying coaster, Manta, came to the park in 2009 and won the Theme Park Insider Award as the best new attraction.

After being in business for almost 30 years, Busch Entertainment expanded by adding two parks next to each other. Discovery Cove opened in 2000 and Aquatica water park opened in 2008. The company was sold to a private equity firm in 2009 after Anheuser-Busch was purchased by InBev. This led to the closure of the Hospitality Center in February 2009. Over the years, Sea World has introduced several new attractions such as Mako, Ice Breaker, Sesame Street Land, Infinity Falls, and the latest one this year: Pipeline.

SeaWorld’s commitment to marine conservation and education has been a hallmark of its brand, with initiatives aimed at promoting awareness and understanding of marine life. However, throughout the years while trying to achieve this goal, SeaWorld has faced hefty backlash for serval incidents, including safety violations and significant fines related to one of its main orcas. However, despite some of these challenges and issues, SeaWorld has successfully created a harmonious balance between enjoyment and education, providing visitors with a deeper appreciation for the oceans and the creatures that inhabit them.

The acquisition of SeaWorld by new ownership has brought about significant changes in the park’s operations, with a renewed focus on guest experiences and environmental stewardship. This shift has seen the introduction of innovative attractions and experiences, aimed at captivating audiences while also fostering a greater understanding of marine ecosystems.

In recent years, SeaWorld has continued to expand its attractions, with a keen eye on incorporating cutting-edge technology and immersive storytelling. The addition of rides like Mako, Ice Breaker, and Infinity Falls has enhanced the park’s appeal to thrill-seekers, while Sesame Street Land has delighted younger visitors with its vibrant and interactive offerings.

Moreover, the introduction of Pipeline, the latest attraction unveiled this year, underscores SeaWorld’s ongoing commitment to providing fresh and exciting experiences for its guests. This thrilling new addition is set to further elevate the park’s reputation as a premier destination for entertainment and adventure, solidifying its position as a leader in the realm of marine-themed attractions.

SeaWorld’s journey reflects a dedication to evolution and adaptation, embracing new opportunities to captivate audiences while remaining steadfast in its mission to inspire conservation efforts and foster a deeper connection with the natural world. As SeaWorld continues to chart its course into the future, it stands poised to continue delivering unforgettable experiences that blend entertainment, education, and environmental awareness.

SeaWorld Orlando’s fascinating transformation in the summer of 2014 marked a significant milestone for the renowned company as it celebrated its 50th anniversary. The park underwent a reorganization, dividing into distinct areas known as “seas,” each meticulously crafted to embody a unique thematic essence. This innovative approach invited visitors to embark on a captivating journey, starting from the lower center and unfolding seamlessly in a clockwise direction, offering an unparalleled adventure at every turn. This reconfiguration helped to enhanced the guest experience, and also exemplified the commitment to continuous evolution and creativity that has been synonymous with SeaWorld’s legacy.

Port of Entry

The main entrance of the park features a Florida-inspired theme with tropical landscaping and a large artificial freshwater marina with a Shamu-themed iconic lighthouse.

Sea of Shallows

This area showcases most of the shallow water sea animal exhibits at the park as well as the Dolphin Theater. In addition, the Manta roller coaster travels through this section and the former Turtle Trek, A 360 degree dome film, which featured the story of a turtle. All of the Key West at SeaWorld area is inside of the Sea of Shallows. It is designed to mimic the appearance of the city of Key West, Florida with architecture and landscaping reminiscent of the area. Animal exhibits in this portion of the park include lesser devil rays, cownose rays, southern stingrays, green sea turtles, hawksbill sea turtle, loggerhead sea turtle, Atlantic bottlenose dolphins, greater flamingos, West Indian manatees, American alligators and brown pelicans. The stingray and dolphin habitats offer opportunities for guests to feed the animals.

Sea of Legends

The Journey to Atlantis is a captivating boat ride that incorporates thrilling roller coaster elements, creating an unforgettable experience for visitors. This attraction draws inspiration from the mythical legend of the lost city of Atlantis, adding an intriguing and immersive narrative to the adventure. Additionally, visitors can also enjoy the adrenaline-pumping excitement of Kraken, a remarkable floorless roller coaster that further enhances the overall thrill of the theme park. The combination of these exhilarating experiences ensures that visitors can look forward to an action-packed and unforgettable time at the park.

Sea of Ice

Sea of Ice, originally named Antarctica, is themed around the Antarctic continent. Antarctica: Empire of the Penguin is the sole attraction in this area as a penguin exhibit. This is where the brand new ride will be based, named Penguin Trek, in 2024.

Penguin Trek is being promoted as an unforgettable family launch coaster adventure capable of reaching speeds up to 43 miles per hour. The ride is themed around viewing the breathtaking vastness of Antarctica from a snowmobile while dodging and narrowly escaping the crumbling hazards of an icy cavern. The ride ends with the rider discovering a real penguin habitat.

Sea of Delight

The Sea of Delight is truly a captivating section of the park, offering visitors a delightful experience reminiscent of a seaside Mediterranean village. The charming sub-area called The Waterfront is a picturesque representation of this, complete with quaint architecture and serene views. One of the highlights of this area is the iconic Sky Tower ride, seamlessly integrated into the theme of The Waterfront village when it made its debut in 2003. This merging of thrilling attractions with the thematic essence of the village adds a unique allure to the overall experience.

Moreover, within this enchanting enclave, guests can also enjoy the captivating Pets Ahoy show, which was hosted in the Seaport Theater. This engaging animal show provided a memorable experience for visitors, becoming a cherished part of their time in The Waterfront. Notably, just beyond The Waterfront lies the Sea Lion and Otter Stadium viewing area, offering a perfect vantage point to observe these fascinating marine animals in their natural element.

The Sea of Delight, with its exquisite blend of attractions and thematic elements, truly stands as a testament to the park’s artful curation of immersive experiences.

Sea of Mystery

The Sea of Mystery is where you’ll find the Shark Encounter exhibit and the Sharks Underwater Grill, as well as the Nautilus Theater, which they use for seasonal shows and events. Mako, a Bolliger & Mabillard steel hypercoaster, was introduced in the area on June 10, 2016. They spruced up the current shark exhibit and the surrounding area, turning it into Shark Wreck Reef. By 2018, they also added the rapids ride Infinity Falls in this area, set in the sub-area of Sea of Infinity. This spot has a rainforest vibe and also features a food spot called Waterway Grill.

Sea of Power

The Sea of Power is where SeaWorld puts on its killer whale shows. Right in the middle, you’ve got the Shamu Stadium, and right next to it is the Wild Arctic indoor pavilion. Inside the Wild Arctic, you can check out some cool animals like beluga whales, Pacific walruses, harbor seals, and there used to be polar bears, too. Right now, the Shamu Stadium is running the “Orca Encounter” as its main show, but you can catch “Shamu Celebration: Light up the Night” and “Shamu Christmas Miracles” during the holiday season.

Sesame Street Land

Formerly named Shamu’s Happy Harbor and Sea of Fun, Sesame Street Land is a kids’ area right next to Shamu Stadium. Here, you’ll find fun stuff for the whole family, like Super Grover’s Box Car Derby (a mini rollercoaster) and a cool water play area. This is the only part of SeaWorld Orlando inspired by the educational TV show, Sesame Street.

My Rating: 6/10

While I enjoyed my time at SeaWorld, my main complaint was the crowd level as the theme park was hosting the Madi Gras celebrations as well as its Seven Seas Food Festival. I am kind of disappointed I didn’t get to try any of the foods but decided it would not be worth the price, but all of the stalls were uniquely themed and the menus did look interesting. A big complaint I have for SeaWorld is their locker policy or their usage of the locker system. You do have to put items in a locker for most of the thrill rides, but they are not free like Universal’s sadly. The system was a bit more confusing to use and took a bit for me to understand fully. I wish they would use the ticket or something similar to Universal, then offer the free lockers that are smaller and paid lockers for bigger items. I loved the different walk-thru exhibits and educational posters that helped teach kids about the animals and how to save the animals. That is something that I think really makes SeaWorld a good place to visit with kids. The live action shows with animals were cute and I did enjoy watching the shows, though I think they missed out by not making the screen at the Orca Encounter in the shape of a whale tale… but eh, that is just my opinion. I did learn that the SkyTower is a charge of fee ride, so that was a bit disappointing. When I did get to the SkyTower, it was either closed or the line was too long.

My biggest disappointment was the meal ticket plan I had gotten. The restrictions of where to eat and what to eat are utterly ridiculous. I feel they could expand this a bit more to include some of the better restaurants… I didn’t really get the bang for my buck with this item and I dont not suggest it.

Tips & Tricks

Just like Universal, Sea World does have an app you can download that will help you keep track of ride times, show times, and more. I suggest just like Universal to see if you look up a calendar to show when Sea World expects a crowded time and try to avoid going to the park during those times. For the small kids, I say you really need to check out Sesame Street Land. It’s a really cute and interactive land for the younger ones, while the thrill junkies can go ride the coasters. It even has a parade of characters, but you can imagine that it causes a bit of a backup even if you are trying to get from one part of the park to the other.

And with that, the review is officially done! Though, we did go to Disney Springs before heading home on the 4th day… I feel it was unnecessary for me to give a full review on the shopping district area as we didn’t spend much time there. Again, the main complaint, the crowds were utterly ridiculous. The line for the Lego store wrapped around the store itself, if that gives you an idea on how busy it was during that weekend. 

I thank you all for joining me on my great adventure. I look forward to hopefully sharing more with you all again next time. For now, here are some more pictures from my trip! Enjoy!

Overview: Preventing Facilities Disasters In The Hospitality Industry.

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In the hospitality industry, facilities are omnipresent and serve as the backbone of all our operations. They facilitate various activities ranging from hosting events and preparing meals to providing comfortable accommodations for guests. Furthermore, they support behind-the-scenes tasks that ensure the smooth functioning of the hotel. Within the hospitality industry, facilities encompass a wide range of spaces including hotel rooms, restaurants, meeting and convention areas, parking garages, and recreational facilities such as pools, spas, waterparks, and gyms. Additionally, they encompass essential equipment like stoves, fryers, washers, and dryers, as well as the building infrastructure that houses vital elements such as water, gas, electricity, and structural components.

Why Preventive Maintenance Matters:

It is crucial to maintain, repair, and design our facilities correctly; otherwise, the consequences can be disastrous. When we fail to do so, we often see disasters like fires, building collapses, gas leaks, power failures, floods, and more severe natural disasters occur. While most of the time we have control over weather-related disasters, there are cases when we have zero control over disasters happening. Such cases include natural events like earthquakes, hurricanes, forest fires, and tornadoes.

It is crucial to prioritize the prevention of disasters by exercising meticulous control. One effective approach is to employ preventive and corrective maintenance strategies, carefully examining blueprints during the design phase to eliminate any critical errors. Moreover, seeking advice from experts during the maintenance and design processes ensures adherence to best practices.

By neglecting the aforementioned maintenance practices or neglecting to review the blueprints, it can lead to significant catastrophes and endanger the lives of innocent individuals and nearby properties. As we shall observe through various examples, a majority of the disasters documented could have been prevented had proper maintenance been conducted, blueprints been reevaluated prior to commencing construction, and appropriate safety measures been implemented.

Hotel Fires:

Facilities fires in the hospitality industry are a disaster that can be controlled with proper measures. Neglecting maintenance, emergency procedures, or safety equipment can lead to dire consequences. Fires occur when there is an ignition source, fuel, and oxygen. In the context of a hotel room, where numerous flammable sources can be found, items such as towels, sheets, blankets, desks, curtains, and furniture can easily fan the flames and escalate the situation to a point of no return.

So, when a fire occurs in a hotel, it is crucial that our fire safety plan and equipment are effective and efficient in aiding during an emergency. The most important elements of a fire safety plan include, fire detection followed by fire notification. Fire detection includes human observation, heat detectors, photoelectric smoke detectors, ionization smoke detectors and sprinkler systems. Meanwhile fire notification includes emergency instructions and floor plans, building horns/alarms, voice alarms, visual alarms, communication systems, and smoke detectors. Additionally, if a fire does break out, fire control is very important and includes the following smoke dampers which inhibit the movement of smoke through ductwork, smoke sensors that control smoke dampers and a stairwell pressurization system that increase the air pressure in stairwells keeping them relatively smoke free.

MGM Grand Fire:

Looking back to 1980, the MGM Grand Fire was the deadliest hotel fire ever to occur. According to several reports and investigations, it was found the fire began around 7:10 a.m. Upon further investigation, it was discovered that the casino floor did not have sprinklers or any fire suppression systems which ultimately caused the entire casino floor to be ravaged by fire in six minutes (Fascinating Horror, 2021). It was also found that as fire and smoke quickly rose up the hotel tower, no early warning systems were present and fire alarms or safety systems were not functioning to warn guests before it was too late. By the time the guests in the tower found out there was a fire, it was too late which caused many to be trapped in their rooms and on the upper floors of the tower cut off from exits entirely. This disaster unfortunately took the lives of 87 people and injured more than 600 (Verastigue, 2022).

To begin with, this disaster could have been avoided if the bakery case that caused the fire was maintained properly. If there was preventative maintenance being done, perhaps the (reason case sparked) could have been spotted and fixed. Additionally, had there been proper fire detection, warning and suppression systems, the fire could have been contained sooner and tragedy could have been prevented.

Building & Facilities Collapses:

While we have control over fires and the outcomes in our facilities, unfortunately when collapses occur, we tend to have less control over them due to the fact that most problems that cause collapses occur in the design and construction stages. If we are the ones designing and constructing the facilities, we have control over collapses. Whereas if we are utilizing an existing facility, we will not have control over the design of the facility and its infrastructure. Most collapses can be prevented if blueprints, designs and technical drawings are checked again before going to the construction phase. It’s when we fail to do this simple yet easily overlooked step, that we see incredible building collapses as results of engineering failures.

Hard Rock New Orleans Collapse:

Unfortunately for the under construction Hard Rock New Orleans, they learned this mistake the hard way after it was too late. It was a beautiful and normal day just like any other day until tragedy struck and Hard Rock came crashing down onto the street below. Work was being done on the upper floors where concrete was being poured for supports as well as the structure making up the floor. Additionally, work was being done on the 18th floor where the pool was hoisted up by crane only hours before. Suddenly without notice, the under construction hotel collapsed killing three workers, and injuring hundreds both on the job site and street below. Immediately, the public demanded answers as to why the hotel collapsed and the cause of the incident. 

In the aftermath of the incident, it was discovered by OSHA that the engineer “failed to adequately design, review or approve steel bolt connections affecting the structural integrity of the building” (OSHA, 2019). Additionally, Walter Zehner, a technical spokesman and structural engineer commented “You can see where the two upper floors are moving kind of together rather than individually and that indicates that the 16th floor failed and the other floors just came down with it” (Hammer, 2021). It was found the building was so un-structurally sound that many of the steel beams were overstressed by 300%.

Hyatt Regency Lobby Collapse:

Sadly, a similar tragedy occurred at 1981 Hyatt Regency Hotel in Kansas City where an elevated walkway collapsed, killing 114 people and injuring 200 more. The lobby area featured a three tiered elevated walkway that took guests across the resort to different meeting spaces and guest areas. During an investigation launched directly after the incident, it was found that a change in the original design of a series of walkways suspended above the lobby’s hotel led to a connection failure. The original design had all of the walkways suspended from the ceiling with steel rods retained by nuts. Even prior to the design change, the original design only supported 60% of the minimum load required by the Kansas City Building Code. The contractor responsible for manufacturing the steel rods objected to the use of threaded steel rods, as they felt the threads would be damaged during construction. They proposed an alternative plan where the lowest platform would be supported on one end by the ceiling, but on the other end by an upper level platform. This of course left the upper level platform, already under-designed, with a double load (Tyrell, 2020). Much like the Hard Rock incident that occurred recently, this incident in 1981, could have also been prevented by simply double checking blueprints, designs and technical drawings before starting the construction process.

Tropicana Parking Garage Collapse:

Similarly, back in October 2003, the Tropicana Casino and Resort in Atlantic City also had a collapse. During a major expansion and renovation project, the resort was constructing a new parking garage to be able to hold the higher capacity of guests entering the resort. Unfortunately, while constructing the parking garage, it collapsed in on itself, killing four construction workers and injuring 21 others (OSHA, 2004). It was also discovered during the investigation that multiple reasons were to blame for the collapse. First, the contractor building the garage did not properly support the structure in areas where the concrete was being poured and cast for the supports. Secondly, it was found that the parking garage levels were beginning to show signs of cracking around major support columns and areas that were just freshly poured a week to a few days prior. “The Fabi superintendent failed to seek the immediate attention of the general contractor/construction manager or the structural engineer of record when Fabi employees brought to his attention the cracks around the exterior columns on grid line 1 at levels P4 thru P7. The employees noticed consistent cracks at the interior long face of the columns extending at an angle of forty-five degrees towards the edge of the slab/beam. These cracks should not have been dismissed as shrinkage cracks because of their uniformity, depth, and pattern on all levels. The collapse could have been averted if immediate attention was sought” (OSHA, 2004).

Much like the previous two incidents resulting in collapses, this incident also could have been prevented if the blueprints and technical drawings were double-checked for design flaws prior to construction starting. Additionally, had the engineer stopped to address the reported cracks and flaws that were discovered, the incident could have also been prevented by performing the proper work to address the issues and stop them from becoming more severe.

Final Thoughts:

To conclude, it is crucial that we maintain, repair, and design our facilities correctly; otherwise, the consequences can be disastrous. Our facilities in a hotel include hotel rooms, restaurants, meeting & convention spaces, parking garages, recreational areas like pools, spas, waterparks, and gyms, equipment such as stoves, fryers, washers, and dryers, and even the infrastructure of the building. When we fail to take proper steps and do maintenance, we often see disasters like fires, building collapses, gas leaks, power failures, floods, and more severe natural disasters occur. Most disasters we have full control over before they even become disasters. We can prevent disasters through preventive and corrective maintenance, cross-checking blueprints during the design stages to ensure no crucial errors were made, and consulting with experts when doing maintenance or design to ensure we are doing it correctly.

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Six Flags & Cedar Fair Merge Under Insane $8B Deal.

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A few months ago, we looked at and discussed the rocky future Six Flags had with new leadership coming in and stirring up turmoil company-wide. Since then, there have been massive rumors circulating regarding the future of Six Flags. There was, at one point, talk about Six Flags selling off all their real estate to a real estate trust company while they kept operating the parks. Ultimately, this was pure speculation and rumors that never occurred.

However, massive news just dropped in the theme park community regarding Six Flags and its competitor Cedar Fair. Under a new massive $8B deal, the two companies will merge to become one massive joint company. The combined company, which will operate under the name Six Flags, will boast 27 amusement parks, 15 water parks and nine resort properties in the U.S., Canada and Mexico.

As the deal was announced early morning on Thursday, November 2nd, Cedar Fair CEO Richard Zimmerman gave the following remarks:  

“Our merger with Six Flags will bring together two of North America’s iconic amusement park companies to establish a highly diversified footprint and a more robust operating model to enhance park offerings and performance”. 

Under the new leadership structure, Zimmerman will be president and CEO of the combined company. Meanwhile, Selim Bassoul, President and CEO of Six Flags, will become executive chairman.

While I am personally very skeptical about Selim Bassoul and the Six Flags leadership, I am very glad that Cedar Fair is taking control of the leadership while Six Flags is the brand and providing support to Cedar Fair. 

When you compare the two companies, Cedar Fair is the better and stronger company out of the two. Cedar Fair focuses a lot more on quality compared to Six Flags where the emphasis is on quantity. I think Cedar Fair could definitely improve the Six Flags parks by a lot, with their higher standards, attention to detail, heavy theming and minimalist in park advertising approach.

One major benefit that would come with this merger, is both operators will have access to each other’s intellectual property brands such as DC Comics, Looney Tunes and Peanuts. One thing Cedar Fair lacks is themed attractions centered around a character or movie. By having access to the DC brand, it would allow Cedar Fair to step up and compete on a themed attraction level with the Marvel superhero rides at Disneyland and Universal Studios Orlando.

On the flip side, Six Flags struggles (in my opinion at least) with theming and creating attractions for children and a younger audience. Cedar Fair has the Peanuts brand and with it, they do a very good job creating some unique and well organized kids areas. I feel like Six Flags often overlooks or forgets about these kinds of areas/lands so with Cedar Fair bringing this to the table, it would be a huge win for Six Flags. 

There is a huge push and hope from the theme park fan community that the newly formed company will create a new season pass program that would allow pass holders to access all 27 parks across the portfolio. I think this would be a smart idea since it would allow guests to experience the best that both operators have to offer. For example one could enjoy Cedar Fair’s top parks in Southern California (Knott’s), Ohio (Cedar Point and Kings Island) and also enjoy Six Flags’ top parks in Los Angeles (Magic Mountain), Chicago (Great America) and New Jersey (Great Adventure). 

As it stands now, Cedar Fair-Six Flags will only have two overlapping areas in both combined portfolios in Southern California and the San Francisco Bay Area. This overlap will not remain for long however, as Cedar Fair has sold California’s Great America and the park will cease operating within a few years. After this, it would only have Six Flags Discovery Kingdom in the Bay Area market.

When asked about if there would be any potential closures or sales to any of the joint parks, Cedar Fair CEO Richard Zimmerman said on a call with investors that there are no plans to close any of the parks following the merger.

“These are irreplaceable assets. How do you grow if you shrink your portfolio?”

There are still so many questions and details to work out with this merger. I think only time will tell how well this merger goes for both operators and what will become of it. Keep in mind this was only announced on Thursday, November 2nd so there is not much additional information available. It is definitely going to be interesting to watch this merger further progress and unfold. 

So, what do you think of this insane merger? Let us know in the comments below and be on the lookout for more YouTube videos and blog content coming your way soon!

Urbex Journey – New Marriott Hotel Under Construction (Pictures + Video)

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In today’s unique blog post, we will be exploring a new Marriott hotel that is under construction, situated in the heart of the Virginia mountains and just steps away from amazing natural trails and popular tourist attractions. I happened to stumble upon this location since it was directly behind the hotel I was staying at on my recent vacation to Virginia.

There was not much information available regarding this hotel, nor were there any signs promoting it around the site. I actually asked the front desk of the hotel I was staying at, as well as a few locals, and I was told that this property was going to be a new Marriott hotel.

Prior to exploring, I walked the property from my hotel’s parking lot, and there were no fences, trespassing signs, or any other barricades blocking access to the site. Because of this, I decided to go ahead and photograph and film the property. I did not enter the interior for safety reasons as I was unsure of the condition of the building in its current phase of construction and did not want to trespass. The sole purpose of this video is to explore and document the property as it was and enjoy the rare sights of actually getting this close to a hotel under construction. No property was damaged, vandalized, or stolen during this exploration.

If you are planning on urban exploring, please note exploring abandoned or buildings under construction can be extremely dangerous and result in serious injury. This exploration was filmed a safe distance away from any major hazards and was done so safely. 

So without further ado, let’s take a look at this new Marriott hotel in the heart of the Virginia mountains and just footsteps away from amazing natural trails and popular tourist attractions.

Photo Gallery

Video Exploration

Discovering this hidden gem of a Marriott hotel in the Virginia mountains has been an extraordinary journey. From the first glimpse of its construction to capturing the beauty of nature in the background, this experience has been filled with wonder. This hotel, set amidst the Virginia mountains, offers a unique blend of tranquility and luxury. The photos and videos showcased here provide a glimpse of its allure. We explored responsibly, showcasing its grandeur while respecting the property.

I hope you all enjoyed our very first YouTube video and this blog post! Stay tuned for more content on it’s way soon.

Ferret Bites and $5,000 Jackpot: Unbelievable Hotel Story!

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I previously wrote about my craziest hotel stories in two previous posts as well as my craziest restaurant stories coming up in two future posts. However, just recently I think I have finally got a story that tops them all! 

Anyone that has worked in the industry always knows the craziest things always happen on the swing or night shift. This weekend was no different for me… So what exactly does a ferret and $5,000 dollars have to do with each other? Well… buckle up cause this story gets crazy real quick…

Disclaimer: The following blog post does not reflect the views, action or position of MGM Resorts International. All views, opinions and reflections expressed are solely my own. Some details may be modified to ensure privacy and confidentiality.

The Ferret Saga:

I am honestly not even sure how to explain this story, that’s how crazy it is! I was working the swing/night shift at the front desk. I was just wrapping up my shift when I heard another one of my co-workers talking about a phone call they just received from another department regarding a guest’s issue upstairs. The guest was staying on the 32nd floor of the hotel and while they were walking back to their room, there was a loose ferret running around on the floor causing mischief. Apparently, said ferret supposedly bit the guest as they were walking back to their room. Security was immediately called to check on the guest and to try to investigate where the ferret came from and who was responsible for it. (I kid you not…. I am not making this up, I swear! Just wait, it gets better)! It took multiple security officers to wrangle the ferret and safely handle it so no further harm was done to the animal or other guests. At this time, I do not know who owned the ferret, how it made it into the hotel, or what happened to it. All I know is that animal control came to pick up the ferret.

Now, here’s when the craziness really comes in… Apparently the guest later at night decided to go downstairs on the casino floor and play to get their mind off what happened. As the guest was playing they hit a jackpot and won $5,000! I do not know about you, but that is some crazy luck getting bit by a ferret, then also winning a $5k jackpot in the same day! This guest definitely has some luck! Maybe they should go play the lottery after this! This hands down tops every single story I have told on this blog so far and that says a lot since I have plenty more stories to tell!

What did you think of this story? Do you have any interesting stories of your own? Share them with us in the comments section, send them to us via email, or message us on social media and we might include them in a future post.

I hope you enjoyed reading about this craziness. If you enjoyed this post, be sure to leave a like, subscribe to our blog and follow us on social media so you never miss a future post!